رابطه آگاهی شهروندان از حقوق شهروندی با پاسخ گویی و شفافیت سازمان ها

Objectives: The awareness of citizens leads to access to their rights. In addition to natural rights (that are noted in many investigations) people have rights that are called social rights. This survey investigates some rights that are related to the responsibilities and missions of urban management. With revising of the notion of active citizenship, citizens need purposive participation. So activeness is required for being a perfect citizen. This survey investigates the condition of active citizenship in Tehran society and the relation between citizens' awareness of the citizenship rights and the development of active citizenship, municipality's accountability, and transparency. Methodology: in this survey citizens of three regions of Tehran are selected 381. Questionnaire was used for data gathering and Spss version 15 and Lisrel version 8/53 for analyzing. One-sample t-test, Independent Samples T Test, Analysis of variance, Repeated Measures, Pearson test and path analysis were applied for analyzing. Findings & Results: increasing of citizens’ awareness of rights is related to the development of active citizenship, unicipality's accountability, and transparency. Likewise level of awareness and active citizenship in different departments of Municipality are various, so it is strongly suggested that city managers should set their correction planning according to continental approaches for unsuitable quality and in some departments the suitable required situation should be kept. Ke